Sometimes a client doesn’t feel comfortable with a particular counsellor and this is always discussed in the joint review on the fifth session. It is important that you feel comfortable with the counsellor you are placed with in order to be able to discuss all areas that are causing you difficulty. The Clinical Service Manager will have had a long conversation with you, or the person referring, in order to ensure, as much as possible, that clients are placed with the right person .
It is always possible to change counsellor but if you feel you would like to change after working with a counsellor for some time we hope you will be able to discuss this with them first.
The Clinical Services Manager is responsible for placing you with another counsellor and you can contact them on 020 8440 9144.